Note: It’s normal to see some zeroes or “N/A” listings, but every other number should be at least 75. Check each satellite and tuners 1 and 2 if you have a DVR (1-5 if you have an HR34).Navigate to: Settings&Help, Settings, Satellite (or Sat&Ant), and View Signal Strength.Signal Connect can help with these DIRECTV fixes: If this happens, or if you encounter DIRECTV error 775 or 776 messages, try these easy fixes: When this happens, your DIRECTV equipment is unable to grab a signal, which means you can’t watch any programming. When many DIRECTV subscribers experience a connection issue, DIRECTV error 771 message is one of the most common. You should also unplug the SWM power inserter then plug it back in. If the receiver does not show that both Network and Internet are connected, or if Connect Now doesn’t not work, check your cable connections and reset the router and Broadband DECA.

Once network defaults are reset, choose Connect Now.

Settings, Internet Setup, Reset Network Defaults.

Use the button on your remote, then navigate to:.

(This is a simple step but worth checking.)

Make sure your TV is plugged in and turned on to the correct input.

If you push a button on your remote, is there a green light on the top? If not, you might need new batteries.

Are the front panel lights lit? Can you turn the receiver on with the front panel?.

Make sure the receiver is plugged in and functioning.

For those experiencing no picture or sound, try these seven DIRECTV fixes: If you have DIRECTV residential service, here is a list of common connection issues and how to fix them: PROBLEM 1: No Picture or Soundĭid you turn your DIRECTV on only to get nothing? It happens sometimes, but there are some things you can do to get your programming back. In this installment, we show you how to fix five common connection problems with your DIRECTV residential account. We’re your DIRECTV experts, and we offer free DIRECTV technical support to anyone who calls us. In most cases, these are small issues that can be resolved rather quickly.

Every now and again, these subscribers might experience a connection issue. DIRECTV Technical Support: Five Easy FixesĭIRECTV residential customers typically enjoy their satellite TV service without any problems or interruptions.

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